PRIVATE POLICY

Welcome to the website of Commercial Deep Clean. These Terms & Conditions govern your use of our website and any interactions related to the commercial cleaning services we provide.

By accessing or using this website, requesting a quote, contacting us, or hiring our services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue the use of this website.

1. About Commercial Deep Clean

Commercial Deep Clean is a family-owned commercial cleaning company serving businesses throughout Minneapolis, St. Paul, and the surrounding Twin Cities area of Minnesota.

  • Our services include, but are not limited to:

  • Janitorial Cleaning Services

  • Carpet Cleaning

  • Floor Scrubbing & Floor Care

  • Deep Cleaning Services

  • Move-In / Move-Out Commercial Cleaning

  • Interior Window Cleaning

  • Post-Construction Cleaning

Our website is intended to provide information about our services and allow prospective customers to request a cleaning estimate.

2. Use of This Website

You agree to use this website only for lawful purposes.

You agree not to:

  • Use the website in violation of any applicable law.

  • Attempt unauthorized access to our systems.

  • Introduce malicious software or viruses.

  • Copy or reproduce website content without written permission.

  • Submit false or misleading information through our forms.

  • Interfere with the operation or security of the website.

  • We reserve the right to restrict access to users who violate these Terms.

3. Service Areas

Commercial Deep Clean currently provides services throughout:

  • Minneapolis

  • St. Paul

  • Twin Cities Metropolitan Area

  • Surrounding Minnesota communities within our service area

  • Service availability may vary based on location, scheduling, and staffing.

  • Submitting a quote request does not guarantee service availability.

4. Quotes and Estimates

All estimates provided through our website, email, or telephone are free and without obligation.

Quotes are based on the information provided by the customer.

If the actual condition of the property differs from the information initially provided, Commercial Deep Clean reserves the right to revise the quoted price before work begins.

Quotes are valid only for the period specified in the estimate.

5. Scheduling Services

Cleaning appointments are scheduled based on availability.

While we make every effort to accommodate requested dates and times, we cannot guarantee a specific appointment until it has been confirmed by our team.

We reserve the right to reschedule appointments due to:

  • Severe weather

  • Employee illness

  • Safety concerns

  • Equipment failure

  • Other circumstances beyond our reasonable control

  • Customers will be notified promptly if rescheduling becomes necessary.

6. Customer Responsibilities

Customers agree to:

  • Provide accurate information regarding the property.

  • Ensure safe access to the premises.

  • Secure valuables and confidential materials.

  • Notify us of any hazardous conditions.

  • Inform us of any special cleaning requirements before service.

Commercial Deep Clean is not responsible for delays or incomplete services caused by restricted access or unsafe working conditions.

7. Access to Property

Customers are responsible for providing access to the property at the scheduled service time.

If access is unavailable upon arrival, Commercial Deep Clean reserves the right to charge a cancellation or service fee, where permitted by law and as communicated in advance.

8. Service Modifications

Customers may request changes to the scope of work before the scheduled service.

Additional services requested after work has begun may result in additional charges.

Any modifications must be approved by both parties before completion.

9. Satisfaction Guarantee

Customer satisfaction is important to us.

If you believe any portion of the agreed cleaning service was not completed as expected, please notify us within 24 hours of service completion.

If the concern falls within the original scope of work, Commercial Deep Clean may, at its discretion, return to address the issue at no additional cost.

This guarantee does not apply to:

  • Permanent stains

  • Existing damage

  • Wear and tear

  • Mold remediation

  • Structural issues

  • Conditions beyond normal cleaning

  • Our satisfaction guarantee is limited to the services originally agreed upon.

10. Payment Terms

Unless otherwise agreed in writing:

  • Payment is due according to the terms stated on the invoice.

  • Accepted payment methods will be communicated before service.

  • Late payments may be subject to applicable fees permitted by law.

  • Continued non-payment may result in suspension of future services.

  • Commercial Deep Clean reserves the right to pursue lawful collection efforts for unpaid balances.

11. Cancellation Policy

Customers are encouraged to provide advance notice if they need to cancel or reschedule a cleaning appointment.

Repeated last-minute cancellations may affect future scheduling availability.

Where applicable and previously disclosed, cancellation fees may apply.

12. Property Condition

Commercial Deep Clean exercises reasonable care while performing cleaning services.

However, we are not responsible for:

  • Pre-existing damage

  • Improperly installed fixtures

  • Defective flooring

  • Loose carpet

  • Fragile materials

  • Normal deterioration

  • Manufacturer defects

  • Customers should report existing property damage before service begins.

13. Limitation of Liability

To the fullest extent permitted by Minnesota law, Commercial Deep Clean's liability shall be limited to the amount paid for the specific cleaning service giving rise to the claim.

We shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Lost profits

  • Business interruption

  • Loss of data

  • Loss of business opportunities

Nothing in these Terms limits liability where prohibited by applicable law.

14. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Text

  • Graphics

  • Images

  • Icons

  • Service descriptions

  • Blog articles

  • Website design

is the property of Commercial Deep Clean unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written consent.

15. Blog and Educational Content

The articles, guides, and resources available on this website are provided for informational purposes only.

They do not constitute professional legal, medical, environmental, or regulatory advice.

Readers should consult qualified professionals regarding specific circumstances.

16. Third-Party Links

Our website may contain links to third-party websites.

Commercial Deep Clean does not control or endorse the content, services, or privacy practices of those websites.

Accessing third-party websites is at the user's own risk.

17. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you acknowledge that you have read and understood our Privacy Policy.

18. Website Availability

We strive to maintain uninterrupted access to our website.

However, we do not guarantee that the website will always be available or free from:

  • Technical issues

  • Maintenance interruptions

  • Software errors

  • Internet outages

We reserve the right to modify, suspend, or discontinue portions of the website without prior notice.

19. Force Majeure

Commercial Deep Clean shall not be liable for delays or failure to perform services due to events beyond our reasonable control, including but not limited to:

  • Severe weather

  • Natural disasters

  • Fire

  • Flood

  • Labor shortages

  • Government actions

  • Public health emergencies

  • Utility interruptions

20. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles.

21. Dispute Resolution

The parties agree to make reasonable efforts to resolve disputes through good-faith discussions before initiating legal proceedings.

If a dispute cannot be resolved informally, it shall be subject to the jurisdiction of the appropriate state or federal courts located in Minnesota.

22. Changes to These Terms

Commercial Deep Clean reserves the right to update these Terms & Conditions at any time.

Changes become effective immediately upon publication unless otherwise stated.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

24. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and Commercial Deep Clean regarding the use of this website and supersede any prior understandings related to the website.

25. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Commercial Deep Clean

Service Area: Minneapolis, St. Paul & Twin Cities, Minnesota

Phone: +1 (612) 235-8259 / +1 (407) 364-0793

Email: info@commecialdeepclean.com

Website: https://www.commercialdeepclean.com/